Frequently Asked Questions
Everything you need to know about getting started, our process, and staying supported along the way.
How can I get in touch with your team?
You can fill out the contact form on our Contact page or reach out via email or phone. Our team will respond as soon as possible.
How long does it take to receive a response?
We typically respond within 24–48 hours during business days.
What should I include in my message?
You can include any questions about treatments, the process, or getting started. The more details you provide, the better we can assist you.
How do I start treatment?
To begin, simply click Become a Patient and complete the intake form. A provider will review your information and guide you through the next steps.
Can I contact you before becoming a patient?
Yes, you’re welcome to reach out with any questions before starting. We’re here to help you understand your options.
Do you offer support during treatment?
Yes, once you begin your treatment, ongoing support and guidance are provided as part of your plan.
Is my information kept confidential?
Yes, all information shared with us is handled securely and kept confidential in accordance with privacy standards.